Our Services

One platform, four channels. Reach every customer through the channel they actually check — SMS, RCS, WhatsApp, or voice — without juggling separate vendors.

PromoMarketingSolution offers four core business messaging services: Bulk SMS, RCS Business Messaging, WhatsApp Business API, and Voice/IVR/OBD — all accessible through a single API and dashboard, with unified delivery reporting across channels.
Bulk SMS

Bulk SMS

DLT-compliant transactional and promotional SMS delivered at scale through redundant carrier routes for high delivery rates.

RCS Business Messaging

RCS Business Messaging

Rich Communication Services messaging with branded sender profiles, images, carousels, and quick-reply buttons — with automatic SMS fallback.

WhatsApp Business API

WhatsApp Business API

Official WhatsApp Business API access for notifications, customer support, and commerce conversations, integrated with your existing systems.

Voice / IVR / OBD

Voice / IVR / OBD

Outbound dialer (OBD) and interactive voice response (IVR) for alerts, verification, surveys, and automated customer calls at scale.

Bulk SMS

DLT-compliant transactional and promotional SMS delivered at scale through redundant carrier routes for high delivery rates.

What's included

  • Transactional SMS (OTP, alerts, confirmations) with priority routing
  • Promotional SMS with DLT-registered templates and sender IDs
  • Two-way SMS for support and opt-in/opt-out handling
  • Real-time delivery reports and analytics dashboard

Good for

OTP verification and transactional alerts for BFSI and e-commerce, flash-sale and festive promotional blasts for retail and fashion brands, and delivery/appointment reminders for logistics and healthcare.

RCS Business Messaging

Rich Communication Services messaging with branded sender profiles, images, carousels, and quick-reply buttons — with automatic SMS fallback.

What's included

  • Verified branded sender profile (logo, name, colour)
  • Rich media: images, carousels, suggested replies and actions
  • Automatic fallback to SMS when RCS isn't supported on-device
  • Read receipts and engagement analytics

Good for

Brand-forward promotional campaigns for retail and fashion where rich carousels and quick-reply buttons lift click-through rates, plus interactive order and booking confirmations for e-commerce and hospitality.

WhatsApp Business API

Official WhatsApp Business API access for notifications, customer support, and commerce conversations, integrated with your existing systems.

What's included

  • Approved message templates for notifications and alerts
  • Two-way conversational support with agent handoff
  • Rich media messages, buttons, and list templates
  • Integration via REST API or your existing helpdesk/CRM

Good for

Two-way customer support and order updates for e-commerce and retail, appointment reminders and patient engagement for healthcare, and lead nurturing for education and finance.

Voice / IVR / OBD

Outbound dialer (OBD) and interactive voice response (IVR) for alerts, verification, surveys, and automated customer calls at scale.

What's included

  • Outbound Bulk Dialer (OBD) for voice alerts and reminders
  • Interactive Voice Response (IVR) with DTMF and call routing
  • Voice OTP as a fallback to SMS/WhatsApp OTP
  • Call recording and detailed call analytics

Good for

Voice OTP as a fallback channel, automated appointment and EMI-due reminders for finance and healthcare, and IVR-based customer feedback surveys.

Industries we serve

The same four channels, tuned to what each industry actually needs to send.

BFSI & Fintech

BFSI & Fintech

OTP verification, fraud alerts, and payment confirmations delivered instantly.

E-commerce & Retail

E-commerce & Retail

Order confirmations, cart-abandonment nudges, and promotional campaigns.

Logistics & Delivery

Logistics & Delivery

Real-time shipment tracking and delivery-window alerts customers actually read.

Customer Support & BPO

Customer Support & BPO

Two-way conversational support across WhatsApp, SMS, and voice from one queue.

Media & Telecom

Media & Telecom

Subscription reminders, recharge alerts, and re-engagement campaigns at scale.

Healthcare

Healthcare

Appointment reminders, prescription alerts, and automated patient check-ins.

Not sure which channel fits your use case?

Tell us what you're trying to send and to whom — we'll recommend the right mix.

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