About PromoMarketingSolution
We help enterprises in India reach customers reliably across every channel that matters — SMS, RCS, WhatsApp, and voice — from a single CPaaS platform built for scale, compliance, and uptime.
Our story
PromoMarketingSolution was founded to solve a problem every growing business in India runs into sooner or later: reaching customers reliably, at scale, across the channels they actually use — SMS, WhatsApp, RCS, and voice — without stitching together half a dozen vendors, each with its own dashboard, compliance headache, and support queue.
What started as a focused messaging API has grown into a full CPaaS platform, run out of our Delhi office, used by businesses across BFSI, e-commerce, retail, healthcare, and education to run OTP verification, transactional alerts, promotional campaigns, and two-way customer support conversations.
Our mission
To make enterprise-grade communication infrastructure — the kind that used to require large in-house teams and multiple vendor contracts — accessible to any business through one platform, one API, and one team that's accountable for delivery.
Why choose us
Multi-channel, one platform
- Bulk SMS, RCS, WhatsApp Business API, and Voice/IVR/OBD under one account
- Single API and dashboard instead of managing multiple vendors
- Unified delivery reporting across every channel
Built for Indian compliance
- DLT-registered sender IDs and templates (TRAI compliant)
- DPDP Act–aligned data handling practices
- Guidance through the entire registration process, not just the API
Reliability at scale
- Redundant carrier routing for high delivery rates
- Uptime commitments backed by an SLA
- Real-time delivery and failover monitoring
Support that answers
- Dedicated onboarding for new accounts
- Direct access to technical support, not a ticket queue
- Account management for enterprise customers
Industries we serve
The same platform, tuned to what each industry actually needs to send.
BFSI & Fintech
OTP verification, fraud alerts, and payment confirmations delivered instantly.
E-commerce & Retail
Order confirmations, cart-abandonment nudges, and promotional campaigns.
Logistics & Delivery
Real-time shipment tracking and delivery-window alerts customers actually read.
Customer Support & BPO
Two-way conversational support across WhatsApp, SMS, and voice from one queue.
Media & Telecom
Subscription reminders, recharge alerts, and re-engagement campaigns at scale.
Healthcare
Appointment reminders, prescription alerts, and automated patient check-ins.
PromoMarketingSolution at a glance
Our team
PromoMarketingSolution is run by a Delhi-based team with hands-on experience in telecom messaging infrastructure, DLT/TRAI compliance, and enterprise support — available directly to customers during onboarding and beyond, rather than hidden behind a ticket queue.
Want to see the platform in action?
Talk to our team about your use case and we'll show you exactly how it works.